Terms of Service

About these terms

These terms govern the use of Promoveu, the affiliate-program platform operated by NZK TECNOLOGIA LTDA (“NZK”, “we”). By signing in to Promoveu or joining a program through it, you agree to these terms and to the Privacy Policy.

Questions go to [email protected].

Definitions

• Client company: the company that runs an affiliate program on Promoveu.
• Team: the people the client company invites to manage the program in Promoveu's dashboard.
• Affiliate: someone who signs up to a client company's program to refer customers in exchange for a commission.
• Portal: the program's site where the affiliate signs up, creates links and follows commissions and payouts.
• Conversion: a real payment the client company reports to Promoveu from its own server.

Accounts and sign-in

• Client companies are created by NZK. Team members join by invitation, valid for 7 days.
• Affiliates sign up in each program's portal. One account serves every program they join, and each program has its own terms, which the affiliate accepts on joining.
• There are no passwords: you sign in through a link sent to your email, valid for 15 minutes and usable once, or with your Google or Apple account. Whoever controls your email controls your account, so keep it secure.
• Sign-up details must be true and up to date. The affiliate's CPF or CNPJ is used to check the receiver of payouts.

What Promoveu does

Promoveu identifies who referred a customer, follows the conversion, calculates what the affiliate earned and controls the payment of that commission. It is not a checkout, a payment method, a CRM or a marketing platform.

• A click on a referral link is recorded by a script on the client company's site, which sets a cookie with the click code (see Cookies).
• The customer is attributed to the affiliate of the last click within the program's period, when they sign up with the client company. Later clicks do not change that attribution.
• Only payments the client company reports from its own server earn a commission. The cookie alone proves no sale.

What falls to the client company

• Setting its program's rules and terms, and approving, rejecting, suspending or closing affiliates.
• Reporting its customers' sign-ups, payments and refunds to Promoveu faithfully.
• Informing its site's visitors about the referral cookie and handling its customers' data under the LGPD, as their controller.
• Keeping its API keys and the credentials of any provider it connects secret.
• Paying affiliates the commissions that become available, under its program's rules.

What falls to the affiliate

• Following the terms of each program they join.
• Promoting links only to the pages the program allows, without misleading whoever clicks.
• Not referring themselves to earn a commission: when the program does not allow self-referral, a customer who is the affiliate earns no commission.
• Keeping their payment details correct.

Commissions

• Each client company sets its program's commissions: a percentage or a fixed amount, once, for some months or for as long as the customer pays, and a holding period before the commission becomes available.
• Each real payment earns its own commission, never before the payment. A fixed commission never exceeds the payment that earned it.
• A refund reduces the commission in the same proportion, without deleting history. If the commission was already paid, the difference is deducted from the next payout.

Payouts

• The affiliate requests a payout of the available balance, or the client company generates one for them; either way the program's minimum applies.
• The client company reviews and approves each payout. It is paid by Pix, to the key the affiliate registered.
• Manual mode: the client company makes the Pix outside Promoveu and marks the payout as paid.
• Automatic mode: the Pix leaves the BrasilCash account the client company connected, after the receiver is checked. If the account has no balance, the payout waits and is tried again.
• Commission money never passes through NZK. The client company pays the affiliate.

Own domains

Each program has a portal at a Promoveu address and may use a domain of the client company's own, connected through Cloudflare (Cloudflare for SaaS). The company must own the domain, which only works once verified. When the company removes a domain, links published on it stop working; commissions already recorded still stand.

Suspension and closing

• The client company may suspend an affiliate to investigate what happened, which holds payouts while it lasts, or close their participation, paying what is owed.
• NZK may disable a client company. While it is disabled, affiliates still sign in to the portal and see their balance and history, but cannot generate new links.

Changes to these terms

When these terms change, the “Last updated” date at the top changes too.

Contact

NZK TECNOLOGIA LTDA, by email at [email protected].